This policy explains what information Bin Khalid collects when you visit our website or place an order, and how we use it.
What we collect
- Order details: your name, phone number, delivery address, email address (if given) and what you ordered.
- Account details: if you create an account, your name, email address and password. Your password is stored in encrypted form and we cannot see it.
- Reviews: if you write a product review, your name and review are shown on the website.
- Website use: basic technical information such as your device, browser, approximate location (city or country) and the pages you visit. This helps us keep the website working and secure, and shows us which fabrics and pages people find useful.
How we use it
- To process, confirm and deliver your order, including calling or messaging you about it.
- To handle exchanges and answer your questions.
- To keep records of sales as required by law.
- To send you news or offers, only if you have agreed to receive them. You can ask us to stop at any time.
Who we share it with
We share your name, phone number and address with our courier company so they can deliver your order. We do not sell or rent your personal information to anyone.
We use Google Analytics to understand how people use our website, for example which pages are visited most and how many orders are placed. Google receives information such as the pages you visit, your device and browser, your approximate location, and the products you view, add to your cart or buy. Google does not receive your name, phone number or address. You can read how Google uses this information on Google’s website.
We also use the Meta Pixel to measure our Facebook and Instagram ads and to show our products to people who have visited our website. Meta receives the pages you visit and the products you view, add to your cart or buy. When you place an order, your email address, phone number, name and city are also sent to Meta in a coded (hashed) form, which Meta uses only to match the order to a Facebook or Instagram account. You can read how Meta uses this information in Meta’s privacy policy.
Cookies
Cookies are small files that a website saves in your browser. Our website uses three kinds:
- Needed cookies: these remember the items in your cart and keep you logged in. The shop cannot work without them.
- Analytics cookies: Google Analytics uses these to count visits and see how people move around the website. They do not tell us who you are.
- Advertising cookies: Meta uses these to measure our ads and to show you our products on Facebook and Instagram.
You can clear or block cookies in your browser settings. Blocking analytics or advertising cookies does not affect your shopping, but blocking all cookies will stop the cart and checkout from working. You can also turn off Google Analytics on every website with the Google Analytics opt-out add-on, and choose which ads you see from us in your Facebook ad settings.
How long we keep it
We keep order records for as long as needed for delivery, exchanges, and our accounting and legal requirements. If you have an account, you can ask us to delete it at any time.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you. To do this, message us on WhatsApp or email info@binkhalidfabric.com.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Last updated: 11 October 2026